Privacy Policy

The Sponge website (“Site”) are run by Sponge INC. We are committed to protecting and respecting your privacy.

Sponge may change this Privacy Policy from time to time. We advise you to read it regularly. Substantial changes to our Privacy Policy will be announced on our Website. The amended Privacy Policy will be effective immediately after it is first posted on our Website. This Privacy Policy is effective as of May 1st 2020.

General

Sponge’s approach to privacy

Sponge provides a peer-to-peer rental marketplace which you can access through our website (“Service”). You can search for items, log-in to your profile and view other profiles on the website. The above information will also be visible to search engines, including but not limited to the photos that you post. When you use our Site or Service we will collect and process certain information about you. This Privacy Policy sets out how Sponge collects, uses and shares information that identifies you or is associated with you (“personal information”). Our main goal in collecting such data is to provide you with a safe, efficient and personalised experience, and we will only collect information relating to you that we deem necessary for this purpose.

This privacy policy describes the policy of Sponge INC. regarding the collection, use, storage, sharing and protection of your personal information ("Privacy Policy"). This Privacy Policy applies to the www.Spongeit.ca website and all related websites, applications, services and tools where reference is made to this policy ("Services"), regardless of how you access the Services, including access through mobile devices. Sponge INC. is the data controller.

By using Sponge and related Services, you give explicit consent to Sponge for the collection, use, disclosure and retention of your personal information by us, as described in this Privacy Policy and our Terms of Use.

What personal information do we collect

You can visit our Website without registering for an account. When you decide to provide us with your personal information, you agree that such information is sent to and stored on our servers. We collect the following types of personal information:

Information we collect automatically: When you visit our Website, use our Services and or reply to ads or other content, we automatically collect the information sent to us by your computer, mobile device or other equipment that provides access. This information includes, but is not limited to:

  1. information from your interaction with our Website and Services, including, but not limited to, device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from www.spongeit.ca, referring URL, ad data, IP address and standard web log information; and
  2. information we collect through cookies, web beacons and similar technologies.

Information you provide to us: We collect and store any information you enter on our Website or that you provide to us when you use our Services. This information includes, but is not limited to:

  1. information that you provide to us when you register for an account or for the Services that you use;
  2. additional information that you may provide to us through social media sites or third party Services;
  3. information provided in the context of dispute resolution, correspondence through our Website or correspondence that is sent to us;
  4. information about your location and the location of your device, including your device’s unique identifier information if you have enabled this service on your mobile device, and
  5. your resume if you choose to submit it to us for consideration through our careers page

Contact and identity details: When you open an account with us you will be asked to provide us with your contact information such as your name, your email address, your telephone number and addresses associated with your account. We will use your contact details so that we can communicate with you directly about the products you purchase and that you sell through the Service and about queries, issues or concerns you or other users have and to send you marketing communications. As a necessary part of participating in the Service, you will also share your contact details with any buyer or seller you deal with through the Service. We may also ask you to provide copies of identification documents which we will also use along with other contact information you provide for the legitimate interests of verifying your details and helping prevent fraudulent access to the Service or use of your account.

Information from other sources: We may receive or collect additional information about you from third parties and add this to our account information. This information includes, but is not limited to: demographic data, navigation data, additional contact data and additional data about you from other sources, such as public authorities, to the extent permitted by law.

How we use your personal information

You agree that we may use your personal information for the following purposes:

  1. to provide you access to our Services and Customer Support by means of e-mail or telephone;
  2. to prevent, detect and investigate potentially prohibited or illegal activities, fraud and security breaches and to enforce our Terms of Use;
  3. to personalize, measure and improve our Services, content and ads;
  4. to contact you, by e-mail, push notification, text message (SMS) or by telephone, to inquire about our Services for the purpose of targeted marketing activities, updates, and promotional offers based on your message preferences (where applicable), or for any other purposes as set forth in this Privacy Policy;
  5. to provide you with other services that you have requested, as described when we collected the information, and

Sharing information with and registration on social media sites: We may offer sign-on Services that enable you to access the Website or related websites with your login credentials. We can also offer Services that enable you to share information with third party social media websites, such as Facebook/ Instagram, Google Plus and Twitter.

If you provide us access to personal information stored on third party websites, the scope of access to this personal information shall vary per website and will be determined by both your own browser settings and your consent. If you wish to connect your third party account to your Sponge account and you consent to us accessing the information in these third party accounts, you agree that we can collect, use and store information from this third party website in accordance with this Privacy Policy.

Transfer of your personal information to third parties: We may disclose your personal information to third parties in accordance with this Privacy Policy and applicable legislation and regulations. As further described under Section 4, we will not disclose your personal information to third parties for their marketing purposes without your explicit consent. We may share your personal information with:

service providers with whom we have entered into an agreement to help us provide our Services on the website, such as financial service providers, marketing agencies and technical support. In such cases, the personal information shall remain under the control of Sponge INC. Ltd.

certain third parties (such as intellectual property rights holders, supervisory authorities, tax authorities, police and other regulatory authorities) if we are required to do so by law, or in accordance with our Privacy Policy. We may share your personal information:

  • - to comply with legal obligations or a court order; or
  • - if this is necessary for the prevention, detection or prosecution of criminal offenses, such as fraud, deceit or prosecution, or
  • - if it is necessary to maintain our policies or to protect the rights and freedoms of others.
  1. other third parties to whom you have given consent to share your information via Sponge, e.g. in the framework of a cooperation;
  2. companies that we intend to merge with in the context of a re-organisation or that acquire us;
  3. an intellectual property owner if the owner of an intellectual property right or an intermediary in good faith believes that an advertisement violates the rights of the owner. Before personal information is provided, the IP owner will enter into an agreement that, inter alia, stipulates that information is only provided on the strict condition that it may only be used in the context of legal proceedings and/or obtaining legal advice and/or to answer questions from the relevant advertiser Without limitation to the foregoing, we shall moreover - in our efforts to respect your privacy and to keep the website free of malicious persons or parties – not disclose your personal information to third parties without a court order or formal request from the government in accordance with applicable law, unless we believe in good faith that such disclosure is necessary to prevent impending injury or financial damages or to report alleged illegal activities.

Marketing Purposes

You agree that we may use the information collected by us to send you offers, whether personalised or not, or to contact you by telephone regarding products or Services offered by Sponge.

We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our Services and functionalities.

When you no longer wish to receive marketing communications from us, you can, where applicable, change your preferences in your Sponge account.

Information you share on www.Spongeit.ca : Our Website allows users to share advertisements and other information with other users, thereby making this shared information accessible to other users. Since our Website also enables you to directly contact a buyer or seller, we recommend that you consider how you share your personal information with others. You are solely responsible for the personal information you share through our Website and therefore we cannot guarantee the privacy or security of the information shared by you with other users.

Your data controller may transfer data to other members of our corporate family as described in this Privacy Policy who may process and keep your personal information on servers in the European Union, United States and our data centers in other parts of the world.

Advertising

If you do not wish to participate in our advertising personalization using your identified personal information or re-targeting/tracking programs, you can opt-out by following the directions provided within the applicable advertisement. The effect of an opt-out will be to stop personalized advertising, but it will still allow the collection of information for certain purposes such as usage, research, analytics and internal online services operation purposes). You may still see non-personalized advertisements, including ads based on general geographic region. In addition to that, we do not allow third parties to track or collect your personal information on our sites for their own advertising purposes without your explicit consent.

Cookies

When you use our Services, we and our service providers may place cookies (data files on your phone or mobile device’s drive) or web beacons (electronic images that are placed in a web page’s code) or similar technologies. We use cookies to help us identify you as a user, to provide you a better experience on our Website, to measure promotional effectiveness and to ensure trust and safety on our Website.

Protection of your personal informatio

We protect your information by using technical and administrative security measures (such as firewalls, data encryption, and physical and administrative access controls to the data and servers) that limit the risk of loss, abuse, unauthorised access, disclosure, and alteration. Nevertheless, if you believe your account has been abused, please contact us at info@spongeit.ca

We retain personal information no longer than is legally permissible and delete personal information when it is no longer necessary for the purposes as described above.

Abuse and unsolicited ("spam"): We do not tolerate abuse of our Website. You do not have permission to add other Sponge users to your mailing list (e-mail or postal) for commercial purposes, even if a user has purchased or rented something from you, unless the user has given his explicit consent. If you notice that someone is abusing our Website (spam or spoof emails), please email us info@spongeit.ca

It is not allowed to use our member-to-member communication resources to send spam or content that violates our Terms of Use in any other way. For your security, we may scan messages automatically and check for spam, viruses, phishing and other malicious activity or illegal or prohibited content. We do not permanently store messages sent through these resources.

Third Parties: Unless explicitly provided otherwise in this Privacy Policy, this Privacy Policy applies only to the use and transfer of information we collect from you. Sponge has no control over the privacy policies of third parties that may apply to you. When we work with third parties or use third party tools to provide certain services, we will explicitly indicate which privacy policy applies to you. We therefore encourage you to ask questions before you disclose your personal information to others.

Contact: If you have any questions about Sponge and our Website please contact us directly by email info@spongeit.ca or by

Mail: Sponge 16201 92nd Ave Grande Prairie Alberta, T8V 2N8 .

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us.